Zubkov Store – Delivery and return

Delivery and return

Free deliv­ery with­in the Russ­ian Fed­er­a­tion when order­ing from 5000 ₽

Order prepa­ra­tion time depends on prod­uct availability.

You can find out more about the terms of prepa­ra­tion of goods for ship­ment on the prod­uct page.

Delivery across Russia

We send all orders in Rus­sia by couri­er ser­vice EMC Russ­ian Post and CDEK. Deliv­ery cost depends on your region and order (weight, vol­ume). After plac­ing your order, we will clar­i­fy the cost of delivery.

Delivery to other countries

Deliv­ery is car­ried out by couri­er ser­vices EMS, CDEK, BOXBERRY. Deliv­ery cost depends on the order (weight, vol­ume), after plac­ing the order, we will spec­i­fy the deliv­ery cost.

Purchase returns

If you bought a prod­uct in the “ZUBKOV STORE” online store, you can issue a return / exchange of good qual­i­ty goods with­in 14 days after receiv­ing it. To do this, you need to write to the mail — feedback@zubkovstore.ru.

You also have the right to refuse the goods pur­chased in the online store at any time before they are trans­ferred to the deliv­ery service.

IMPORTANT:

  • Refunds can be made up to 30 cal­en­dar days.
  • When return­ing goods of prop­er qual­i­ty, the pre­sen­ta­tion and equip­ment must be pre­served. The pres­ence of traces of exploita­tion may become the basis for refusal to sat­is­fy your requirements.

For any ques­tions relat­ed to the work of the store, write to feedback@zubkovstore.ru.